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Winter Damage Prevention – Ice Dams

Date: Nov 29th, 2016

Since we haven’t seen a whole lot in the way of freezing temperatures and piles of snow yet this winter – It might be a good time to check your roof to prevent Ice Dams from forming when that nasty weather does arrive.

What’s an Ice Damn?

An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.



The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice buildup high enough in the gutter, it can provide a foundation for an ice dam.

Which parts of my home can experience damage if an ice damn forms?

  • Roof Shingles and sheathing
  • Wet/Moldy Insulation
  • Ceilings
  • Walls
  • Gutters/Downspouts
  • Exterior Paint
  • Landscaping

If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people.


While snow can be scraped from the roof whenever it falls, doing this yourself can leave you either buried in snow or slipping off your roof! Hire a reputable contractor that has the skill, equipment and know-how to do this safely!

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge.  Make sure to install a water-repellant membrane under any new roofing.

Truthfully though, these methods treat only the symptoms while doing nothing to solve the actual problem – a warm roof caused by poor insulation and venting.   So what should you do?

  1. Seal all points where warm air leaks from the living space into the spaces immediately below the roof sheathing.
  2. Insulate the living space well enough to prevent conduction and convection of heat through the ceiling.
  3. Vent the space between the insulation and the roof sheathing, so any heat that does leak through is carried away.

home-partners.com – Ice Dams – Several quick fixes but only one cure

thisoldhouse.com – Preventing Ice Dams

Why Call NBD International?

logo-x-3-smallDamage compound over time, with heat causing additional damage.

Organic compounds found in building materials such as paper, wood, and drywall provide a source of food for mold allowing progressive growth if left unattended.

NBD International Inc. has IICRC trained technicians that respond immediately to minimize your property loss.

Call us Today @ 800.929.3398

Turkey Fryers: Safety First

Date: Nov 22nd, 2016

The deep fryer has become an increasingly popular way to make Thanksgiving dinner, but it can come with risks if not done properly.

The trend of deep-frying the turkey has spiked a rise in cooking injuries.  The Consumer Product Safety Commission reports there have been 168 turkey-fryer related fires, burns, explosions or carbon monoxide poisoning incidents since 2002.  The CPSC also states that 672 people have been injured and an estimated $15 million in U.S. property damage has been caused by deep-fryer fires.

The NSC (National Safety Council) actually discourages the use of turkey fryers at home and urges those who prefer fried turkey to seek out professional establishments or consider a new oil-less turkey fryer.

But for those adventerous individuals who insists on giving it a try, PBS Food asked a Fire Chief about what precautions should be taken.

  • Set up the fryer more than 10 feet from the house and keep children away
  • Find flat ground; the oil must be even and steady to ensure safety
  • Use a thawed and dry turkey; any water will cause the oil to bubble furiously and spill over Fryer lid and handle can become very hot and cause burns
  • Have a fire extinguisher ready at all times



From all of us at NBD International aka NE Ohio DKI
Have a Happy and Safe Thanksgiving!

Pricing – Unraveling The Valuation Process

Date: Nov 17th, 2016

If your home or business has been affected by an event that results in a personal property loss (what’s contained in your home, office or business structure), you may hear and see some unfamiliar terms when it comes to determining what that property is worth.  We’re here to shed a little light on the  process of pricing and determining that value.

ACV, RCV and Depreciation – What Do They Mean?
Evaluating RCV,  ACV and recoverable depreciation is an important part of expediting your insurance claim.  Here’s a little bit of help to make sense of it all.



  • Actual Cash Value (ACV): Equals Replacement Cost Minus Depreciation
  • Replacement Cost (RCV): The actual cost in today’s dollars to repair or replace an item to pre-loss condition.
  • Depreciation: The deduction based on the age and useful life of that item(s)

How Are these Values Determined?

  • A physical inventory (capture the contents) is performed onsite after a loss
  • Work together with the home/business owner to recreate an inventory of contents that were too damaged to physically inspect or evaluate.
  • Collaborate to create a contents list inventoried by the homeowner.

Once you’re ready to start replacing the contents, a pricing specialist will work directly with you to track replacement items and recommend to the insurance company the recoverable depreciation that can be paid.

Being Prepared for the Worst

We talked earlier this month about creating a home inventory, and of course business owners should do the same.  Having a current list of items, you own will go a long way toward facilitating the valuation process.

Why Call NBD International?

  • Our experienced staff will work with you and your insurance Pricing
    company to ensure proper documentation of your personal property inventory.
  • During the evaluation process, your contents will be assessed to ensure that the value of the loss is assigned under the appropriate coverage and work with any limitations, special coverages or scheduled items.

Experiencing a Loss?  We Can Help!
Call us Today – 800.929.3398 – 24/7

‘Tis the Season – Happy Holiday Safety Tips

Date: Nov 15th, 2016

Thanksgiving – the official kick-off to the Holiday Season is just a week away!

As we’re consumed with cooking, decorating, gift giving, parties and all that goes with this festive time of year –  keeping safety in mind can help to keep your holiday’s Merry and Bright!

Below are a few statistics and links to helpful articles and websites that can help you ensure your family and friends have not only a joyous holiday season – but a safe one as well!

Turkey Fryers:  The Consumer Product Safety Commission reports that 672 people have been injured and $8 million in property damage losses have resulted from these incidents involving Turkey Fryers.

Candles and Fireplaces:  About 2,200 deaths were caused by fires, burns and other fire-related injuries in 2013, according to Injury Facts 2015, and 12% of home candle fires occur in December.

Decorations:  An estimated 15,000 injuries involving holiday decorating were seen in emergency rooms during the 2012 season.

Gifts: We’ve all heard it’s important when choosing toys for infants or small children to avoid small parts that can be pulled or broken off and might prove to be a choking hazard.  And who can forget the Hoveboard issues that were all over the news last holiday season (exploding units and various injuries)! Here are some additional gift-related safety tips you might not have heard about;

National Safety Council
Consumer Products Safety Commission – On Safety Blog
National Fire Protection Association


High-End Content – Don’t assume it’s Forever Lost

Date: Nov 11th, 2016

The loss of an investment piece or family heirloom can be both costly and heartbreaking. Valuable furnishings, various collections (coins, paintings, sports memorabilia) and textiles are some examples of items that require special care and handling during the restoration process.   Finding a service provider who has specialized and reputable experience in high-end content restoration is essential to protecting your investment.




Fine Arts, Antiques and Textiles
These items require extra care. Many hold memories, family heritage or substantial investments. A variety of Fine Art items can be restored, repaired, and cleaned including oil paintings, works on paper, textiles, ceramics, porcelains, and metalwork. There is a range of restoration available from minimal touch-up to museum quality.

Antique and Fine Furniture
Ensuring the functionality of the pieces while preserving its
historical integrity is key.  The goal is to give each piece the appearance that it has been well-maintained its entire life. Restoration techniques are tailored to the individual object, placing special emphasis on structural stability and aesthetic appeal in order to ensure the preservation and functionality.

High End Content Restoration


Furniture, High End, Valuable, Restoration


Textile Restoration covers a wide range of fabric and fiber-based items which include tapestries, embroideries, flags, samplers, costumes, quilts, and weavings. After careful evaluation, restoration is completed, using appropriate methods and materials for the medium.

Textile, Quilts, Restoration


If you experience a loss of this type, here are some things you can do initially;

  • Take action as soon as possible – early response can help to reduce additional damage and cost
  • Provided you are knowledgeable about their handling, remove the items from the damaged area, especially in cases of fire or water damage. If you’re unsure about their handling contact a reputable restoration company or conservator who can guide you
  • Never assume the object is a loss – have it evaluated as soon as possible

Textiles, Quilts, RestorationWhy Call NBD International? 

  • We’re Passionate about the work we do
  • We are sensitive to the confusion and worry that a loss can create
  • We treat your home and property as if they were our own.
  • We specialize in handling claims other restoration companies turn away.
  • We do the “Hard Stuff” better than anyone else 

Experiencing a Loss?  We Can Help!
Call us Today – 800.929.3398 – 24/7


Media Restoration – All May Not be Lost

Date: Nov 10th, 2016

We often take for granted the vast amount of media we use to store information – that is of course until something happens to prevent us from accessing that information.  Whether it be business or personal records, family photographs, artwork or a number of other items – losing any form of media as result of a disaster event can be devastating.

Today, most people think in terms of digital data storage such as computers, memory cards, flash drives and cloud storage as where their precious and important information is stored.  But a great deal of information and memories still exist in printed photographs, printed material, analog recording and microfilm.

During recovery from a disaster, it can be important to recover the information held in various media.  We live and die by our computer records it seems, and while the recovery of this information is important and often crucial (especially for a business), it’s the more tangible, hold it in your hand, type of media that are often considered irreplaceable when damaged in a fire, flood or other loss.

Not necessarily…

Some examples of items that can often be recovered after exposure to water or fire include;

  • Books
  • Photographs
  • Microfilm
  • Audio Tape
  • Legal Documents
  • Medical Records

Below is a Family Bible restored by the technicians here at NBD International aka NE Ohio DKI;

Media Restoration, Book

While there is no guarantee, careful evaluation, proper technique and diligent attention to detail can many times restore certain media to pre-loss condition. Items like these can hold significant emotional and well as financial value, because they typically contain historical information that cannot be reproduced that are important to an individual or organization.

Recently our technicians completed a job for a University whose microfilm library experienced damage due to flooding.  Their microfilm collection was carefully inventoried and brought back to NBD’s facility for restoration – CLICK HERE TO WATCH THE VIDEO

Why Call NBD International?

  • Media Restoration, MicrofilmWe’re Passionate about the work we do
  • We are sensitive to the confusion and worry that a loss can create
  • We treat your home and property as if they were our own.
  • We specialize in handling claims other restoration companies turn away.
  • We do the “Hard Stuff” better than anyone else

Experiencing a Loss?  We Can Help!
Call us Today – 800.929.3398 – 24/7



Business Impact – In Case of Emergency: Are You Prepared?

Date: Nov 09th, 2016

If you’re a business owner, you know that the decisions you make are far reaching.  They affect not only you, but your employees and customers as well.  Though it’s not something anyone likes to think about, every business runs the risk of being struck by disaster.  Having a disaster recovery plan in place is not only smart, but could be crucial to the survival of your organization.

The Federal Emergency Management Agency (FEMA) has reported that Forty percent of businesses do not reopen after a disaster, and another 25 percent fail within one year.  If that’s not enough to convince you, similar statistics from the United States Small Business Administration indicate that over 90 percent of businesses fail within two years after being struck by a disaster.

So if you haven’t put a disaster recovery plan in place it’s something that should be on the top of your “To Do” list – preparemybusiness.org is an excellent place to start.  You’ll find valuable information to help you put a plan together that can mean the difference between having to shut down for a period of time and keeping your doors open.

 What if the unthinkable happens?

 No matter how well you’ve planned ahead, putting your business back together following a disaster can, and probably will be, overwhelming and knowing where to start can be the most difficult thing to determine. We found some great information in a series of seven articles provided by the Missouri Business Development Program .  In Part 1 “Where to Begin”, you’ll find some initial steps to take immediately following a disaster.  The remainder of the series provides additional information to help business owners recover and rebuild following a disaster.




Prepared, Emergency, PlanNBD International aka NE Ohio DKI
is Happy to Assist in your
Disaster Recovery Planning

 Customized to Your Facility • Step-by-Step Guide
Key Personnel • Contact Listings
Location of Important Documents
 Call us Today!  800.929.3398

Just in Case – Creating a Home Inventory

Date: Nov 08th, 2016

We’d all like to think that it will never happen to us.  But in the blink of an eye, our lives can be turned upside down by a fire, flood or natural disaster.  While we all hope for the best, preparing for the worst before it happens can help ease the difficulty in the clean-up and restoration of your property should a disaster strike your family.

One of the best ways you can prepare is by taking the time to create a home inventory.  A home inventory is simply a list that includes all the items in your home.  An inventory is a crucial part of helping you to quickly settle an insurance claim, especially If you own valuable items like jewelry, antiques, or collectibles.  The Insurance Information Institute suggest the following steps for creating a home inventory;




  • Don’t be put off:  If you are just setting up a household, starting an inventory list can be relatively simple. If you’ve been living in the same house for many years, however, the task of creating a list can be daunting. Still, it’s better to have an incomplete inventory than nothing at all. Start with recent purchases, then try to remember what you can about older possessions.
  • Big ticket items:  Valuable items like jewelry, art work and collectibles may have increased in value since you received them. Check with your agent to make sure that you have adequate insurance for these items. They may need to be insured separately and it is important that your insurance company know about these items before there is a loss.
  • Take a picture: You can also take pictures of rooms and important individual items to have a visual record of your belongings. On the back of the photos, note what is shown and where you bought it or the make. Don’t forget things that are in closets or drawers. If you use your phone or a digital camera, you may also be able to add a description of the item when saving the photo.
  • Videotape it:  Walk through your house or apartment videotaping and describing the contents.  This can be useful for items such as clothing or kitchenware. You can simply open a kitchen shelf or closet and describe the contents. For instance, in the kitchen, it would be sufficient to state that you have a set of dishes for 12 that includes a dinner plate, salad plate, etch with when and where it was purchased
  • Create a digital record:  Use your computer or mobile device to make your inventory list. There are many software options and mobile apps that can help you create a room-by-room record of your belongings. To make creating your inventory as easy as possible, the I.I.I. offers Know Your Stuff® – Home Inventory tool, which includes secure online storage so you can access your inventory anywhere, anytime.
  • Storing your list:  Regardless of how you do it (written list, photos, computer hard drive, flash-drive, or in the cloud), keep a record of your inventory. If it is a physical document, store it along with the receipts in your safe deposit box or at a friend’s or relative’s home. If it is a digital file, make sure to back it up and keep a copy on an external drive or online storage account. That way it will be easily available to give your insurance representative if your home is damaged. When you make a significant purchase, add the information to your inventory while the details are fresh in your mind.

A little bit of time spent on a home inventory now will give you and your family some peace-of-mind should you be faced with an unexpected disaster event.

Why Call NBD?

  • ContentsWe’re Passionate about the work we do
  • We are sensitive to the confusion and worry that a loss can create
  • We treat your home and property as if they were our own.
  • We specialize in handling claims other restoration companies turn away.
  • We do the “Hard Stuff” better than anyone else

Call us Today – 800.292.3398

After a Disaster – What Can Be Restored?

Date: Nov 07th, 2016

The unimaginable has happened.  Your home, your life has been rocked by a disaster.  Once the smoke has cleared or the flood waters have retreated, your main concern is the safety of your family, the repair and reconstruction of your home and what might seem like the daunting task of returning your life to normal.

Part of this process, and perhaps the most emotionally taxing, is the process of determining if your personal property (your clothing, household goods, photographs, etc.) can be saved.  While not everything can be, property owners who have experienced a devastating loss are often pleasantly surprised with regard to the items that can be restored to pre-loss condition.

With the guidance and assistance of a professional restoration company, many items can be recovered including;

Photos Videos • Upholstery • Furniture • Electronics • Clothing • Linens  • Toys • Jewelry • Dishes • Books • Collectables & Antiques • Artwork

The first crucial step in the process is the careful handling, packing and thorough inventory of your damaged items.  Your items will be carefully sorted, inventoried and packed securely during the pack-out process. This allows both you and the restoration company to keep track of your property as it goes through the restoration process.

Your items are then transferred to a secure, climate controlled facility where a team of trained individuals, certified in content restoration will carefully assess, clean, sanitize, deodorize and restore your items to pre-loss condition.  This can be as simple as hand-wiping soot or dust or having items such as clothing dry-cleaned.  In some cases, however, additional techniques may be used for items that are more severely damaged or have been exposed to the elements.  Some of these include;

  • Ultrasonic Cleaning – Deep cleaning of metals, plastics and other materials
  • Ozone Cleaning – Removes Odors and Bacteria
  • Freeze Drying – Stops mold growth and helps in separating paper documents/books

In the case of high-end content such as antique furniture, oriental rugs or designer clothing – your restoration company may partner with an outside source who has specialized experience in the cleaning and restoration of high value items.

Once your items have been cleaned and/restored, they are carefully inventoried and repacked to return to you when you are ready.

Being able to recover at least some of your personal items will help to reduce the cost of your claim.  Also, when you are able to restore irreplaceable items like your wedding album, your grandmother’s handmade quilt or a treasured musical instrument it goes a long way in recovering emotionally from the kind of trauma a fire, flood or other disaster can cause.


Experiencing a Loss?
1-800-PACKOUTS of Ohio Can Help! 

  • PackoutWe’re Passionate about the work we do
  • We are sensitive to the confusion and worry that a loss can create
  • We treat your home and property as if they were our own.
  • We specialize in handling claims other restoration companies turn away.
  • We do the “Hard Stuff” better than anyone else

Call us Today – (330) 298 -7026


Health Care – Reducing the “Superbug” Risk

Date: Nov 04th, 2016

If you’re a healthcare professional or administrator to a hospital, outpatient facility, dental office or long-term nursing facility, you’re well aware of the “Superbug” issue.

While the Centers for Disease Control and Prevention (CDC) has said that America is doing a better job of preventing healthcare-associated infections (HAIs), more work is needed – especially in fighting antibiotic-resistant bacteria.

The CDC’s latest Vital Signs report urges healthcare workers to use a combination of infection control recommendations to better protect patients from these infections.

“New data show that far too many patients are getting infected with dangerous, drug-resistant bacteria in healthcare settings,” said CDC Director Tom Frieden, M.D., M.P.H. “Doctors and healthcare facilities have the power to protect patients – no one should get sick while trying to get well.”

CDC message to healthcare providers

CDC is calling on doctors, nurses, health care facility administrators, and state and local health departments to continue to do their part to prevent HAIs. The report recommends doctors and nurses combine three critical efforts to accomplish this:

  • Prevent the spread of bacteria between patients;
  • Prevent infections related to surgery and/or placement of a catheter; and
  • Improve antibiotic use through stewardship.

What can Healthcare Facilities Do?

  • Maintaining a clean and sanitary environment through effective cleaning and disinfection practices
  • Reduce the overuse of antibiotics
  • Sanitizing hands often
  • Keeping the patient’s own skin intact will reduce the potential risk for transmitting many emergent pathogens such as CRE, Ebola virus disease and difficile.
  • Carefully follow the evidence- based recommendations from the CDC for isolation precautions, use of personal protective equipment, disinfection and sterilization, and hand hygiene.

A true difference can be made in reducing the incidence of these infections as well as decreasing the associated mortality and morbidity through a coordinated approach across the entire continuum of care as well as active engagement with patients.


StermistAre you a Health Care Provider or Facility Administrator focused on minimizing the impact of Superbugs for your patients and staff?

NBD International aka NE Ohio DKI utilizes
STERAMIST™ Binary Ionization Technology (BIT)

Kills and Aids in the Prevention of
MRSA •C-Diff •H1N1 •Norovirus

Click Here to Learn More about STERAMIST™
or Call us Today @ 800.929.3398

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